Refund policy
At Woven Well, we're committed to bringing you high-quality, 100% organic cotton apparel at an affordable price — and to make that possible, we offer free shipping on every order. Because of this, we're unable to cover return shipping costs for buyer's remorse, incorrect size selection, or change of mind.
What we cannot accept returns for:
- Wrong size ordered
- Change of mind or buyer's remorse
- Color variation due to screen differences
What we absolutely will make right: If your item arrives damaged, defective, or is the wrong item entirely, please contact us within 30 days of delivery with a photo of the issue. We'll send a replacement at no cost to you.
Want to exchange or return anyway? We get it — sometimes things just don't work out. If you'd like to return or exchange an item for any other reason, you're welcome to do so as long as you cover the return shipping cost. Items must be unworn, unwashed, and in original condition. Once we receive your return, we'll process your exchange or refund within 5–7 business days.
How to reach us: Email us at wovenwell26@gmail.com with your order number and a photo if applicable. We're happy to help.
Please note: Each item is made to order. We recommend double-checking our size chart before purchasing.